Fit & returns Macron items are slim fit. Customised items (including any printing) cannot be returned or exchanged unless faulty.
Standard merchandise orders Orders take 14–21 business days to be delivered (subject to stock). Shortfalls are ordered from Italy every Monday by 5 pm, arrive in up to 10 days, then get embellished at the Bayswater print lab.
Mandatory packs & mixed orders Pre-order mandatory packs (training/off-field & match-day) are coordinated with the club (not the standard 21-day ETA); the club will advise expected delivery. If additional merchandise items are mixed with pre-order packs, these will be sent together once the mandatory pack is ready to be dispatched.